Shipping Policy

Domestic orders
All domestic orders are shipped via USPS Ground Advantage; shipping is included in the product price.
At checkout customers may upgrade to USPS Priority Mail or USPS Express (1–2 business day) or UPS for an additional fee.

International orders
International shipping options and costs are shown at checkout.
We suggest that small packages going to Canada or ERAU customers choose an option at checkout that pre-pays tariffs and customs fees; if selected, duties and taxes are included so the customer will not be billed on delivery.
Customers are responsible for any import restrictions, additional duties, taxes, or customs brokerage fees unless the pre-pay duties option is selected.

Processing & transit
Orders are processed and shipped within 1–2 business days unless otherwise noted on the product page.
Transit times are carrier-estimated and exclude processing time and weekends/holidays. Tracking info is sent to the customer when the postage label is created.

Address verification, fraud & failed delivery
We use address verification and fraud-detection checks during payment processing; orders with mismatched or invalid address information may be held for review or declined.
Please provide a complete shipping address (street, city, state/province, postal code, country) at checkout to avoid delays.
Deliveries to Mail Centers must have verified address format. We may contact you or your mail center if needed.
If a package is returned for an incorrect or incomplete address, we will contact you for instructions; additional reshipment fees may apply.

Lost, damaged, or missing packages
Report lost or damaged shipments to us within 7 days of the expected delivery date. We will work with the carrier to file claims and, if appropriate, replace or refund the affected items once the carrier’s investigation is complete. It is appreciated if you send us pictures of the damage to
email photos to: bravoorderdesk@icloud.com

Cancellations & changes
Contact us as soon as possible to change or cancel an order. If the order has already shipped, standard return/reship policies apply

Payment & refunds
Payments are processed via Authorize.Net. Address Verification Service (AVS) and other fraud checks may affect authorization and processing.
Refunds for shipping are handled per our returns policy and any applicable carrier rules.

Contact our order desk at 321-747-5517.
For shipping questions, lost/damaged packages contact your local post office or the USPS website.
To request an shipping info such as name, address change before shipment please contact our order desk at 321-747-5517.